Computer help for wendy

Can anyone help, Wendy cannot get her computer at all it wont boot up for her at all when she switches it on it turns itself off ;;

[kiterunner]

Could it be that the fan isn't working properly and it's overheating? My mum had a computer that was doing the same thing and after a few tries it kind of blew up! Wendy might need to take it in to a shop to have it fixed?

Will ask her to check that thanks Kate ;;

Oh dear, my last computer did that and I ended up having to get a new one. Hope that wont be the case with Wendy's.

Her son said could be the hard drive , I told her what Kate said and she is going to have a look later on and take the sides off give it bit clean as well

[Lindsay]

My daughter had similar problems. We tried defluffing it, but when that didn't work we took it to a computer shop who found a huge ball of fluff trapped deep in the innards.

Once that was removed it was OK.

Thanks Lindsey will tell her to make sure she defluffs everywhere she can

[HarrysMum]

Mine did that off and on for a while, then gave up completely. It was a corrupt Windows file. If she can get it to stay on, tell her to back up anything she wants before she does anything else.

Good Luck.

Will do Libby, know her son is taking a new hard drive tomorrow to see if its that