View Full Version : Ancestry subscription - Aargh!
ElizabethHerts
13-05-22, 19:57
I let my Ancestry subscription lapse a couple of weeks ago as I have been so busy. I was going to renew it using this, which I checked still worked:
https://www.familytreeforum.com/forum/family-tree-forum-community-boards/general-discussion/65769-ancestry-50-discount-offer
It doesn't seem to work any more. :mad:
I get this, with no mention of an annual subscription:
https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&o_iid=70089&o_lid=70089&o_sch=Web+Property
I have to go into my account settings to see Premium Annual membership for £119.99.
I was going to renew this weekend but I shan't at the moment.
Well it was fun while it lasted.
I renewed yesterday using that link, but I had to use a different browser - otherwise the discount didn't show.
In fact, following the link above, it offers me a year at £59.99?
Mary from Italy
13-05-22, 21:30
I found last year that the link initially didn't work, but I kept trying, and it worked again after a few days. No idea why.
ElizabethHerts
14-05-22, 08:22
I renewed yesterday using that link, but I had to use a different browser - otherwise the discount didn't show.
In fact, following the link above, it offers me a year at £59.99?
Which browser are you using, Lindsay?
Microsoft Edge takes me to a page that says £74.99 for 6 months.
Google Chrome says £69.99 for 6 months.
Both from the same link.
maggie_4_7
14-05-22, 08:27
Use Chrome
https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&o_iid=70089&o_lid=70089&o_sch=Web+Property
ElizabethHerts
14-05-22, 08:34
Use Chrome
https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&o_iid=70089&o_lid=70089&o_sch=Web+Property
Maggie, that gives me
Key UK Census Records Only
Essentials membership includes access to key UK census records only
£12.99 per month and £59.99 for 6 months
MOST POPULAR
All UK & Ireland Records
Premium membership includes access to all UK & Ireland records
£15.99 and £74.99 respectively
Everything on Ancestry®
Worldwide membership includes access to UK, Ireland & all International records on Ancestry®
£21.99 and £104.99 respectively
maggie_4_7
14-05-22, 09:03
Try using the Chrome browser or clear out your cache and cookies but beware not to lose passwords.
Which browser are you using, Lindsay?
Microsoft Edge takes me to a page that says £74.99 for 6 months.
Google Chrome says £69.99 for 6 months.
Both from the same link.
Like you, Elizabeth, for me using Edge gave £74.99 for 6 months. Chrome initially said £69.99 for 6 months, but I tried a couple of times and the offer appeared.
As Maggie said, perhaps try clearing cookies?
ElizabethHerts
14-05-22, 10:18
Like you, Elizabeth, for me using Edge gave £74.99 for 6 months. Chrome initially said £69.99 for 6 months, but I tried a couple of times and the offer appeared.
As Maggie said, perhaps try clearing cookies?
Thanks!
Maggie's link is only for new subscribers. Doees one have to pretend to be a new customer to use it?
kiterunner
14-05-22, 11:28
I think you would just have to cancel your sub or let it expire before trying.
ElizabethHerts
14-05-22, 11:29
My sub lapsed over a week ago.
still working from the link using firefox
Try UK top deals and see if there's something there.
I did in January and got half price worldwide.
ElizabethHerts
18-05-22, 12:42
Which ever link I click on it defaults to one set of rates - including £74.99 for 6 months. I have tried signing out, to no avail.
ElizabethHerts
22-05-22, 12:34
I'm cautiously excited.
I decided to revisit my emails from Ancestry.
I discontinued my membership and checked the offer would work straight away, which it did, but as we were so busy left it for a few days, after which it wouldn't work.
I found an email asking me to finish checking out.
This is what it says:
Your order summary
Premium membership
£59.99+ tax /year
Annual plan
£119.99+ tax/year starting 22 May 2023
Select Payment
xxxxxxxxx
Bill to:
xxxxx
By clicking Order now, you agree that:
Automatic Renewal: You will automatically be charged £119.99 plus applicable taxes every twelve months beginning 22 May 2023 until you cancel. To cancel your membership, visit Account Settings or contact us at least two days before your membership renews to avoid being charged for the next billing cycle. You may cancel your membership during the first 14 days for a full refund.
Price for renewals is subject to change (with notice).
You have read and agreed to our Renewal and Cancellation Terms.
Order now
Do you agree I get charged £59.99 now and thereafter £119.99 starting from next May?
I don't want to click on it and get a nasty shock!
ElizabethHerts
22-05-22, 12:52
Yes! Finally, I renewed for a year at £59.99.
Now I can look at the Sussex registers.
You just cancel before the end of the year and look for other offers
ElizabethHerts
23-05-22, 08:05
Haha!
I renewed yesterday at £59.99 for a year.
I've just received an email offering me 4 months for £20!
I note they no longer advertise the year-long deals.
Glad you managed to get there, Elizabeth.
ElizabethHerts
23-05-22, 15:27
Thanks, Lindsay.
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