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View Full Version : Ancestry playing up?


ElizabethHerts
10-03-19, 08:47
The pages are either not loading properly or I get:
We're sorry, this page is temporarily unavailable. You can try reloading the page, or come back later.

maggie_4_7
10-03-19, 09:22
Yes I yave been getting too, it was happening yesterday evening as well.

Sue from Southend
10-03-19, 09:45
I'm having issues too and their Facebook page has lots of disgruntled posts!!

Phoenix
11-03-19, 07:25
Besides all the errors, do you suppose they are testing different things on different samples of us? I only get 20 matches displayed, Kit has a DNA dropdown which I certainly don't get.
With the feedback button, they could find out what we like or hate.
I'm nervous that they describe new features as temporary. What might disappear permanently?

maggie_4_7
11-03-19, 07:47
Besides all the errors, do you suppose they are testing different things on different samples of us? I only get 20 matches displayed, Kit has a DNA dropdown which I certainly don't get.
With the feedback button, they could find out what we like or hate.
I'm nervous that they describe new features as temporary. What might disappear permanently?

I have the drop down, what browsers are people using?

Nell
11-03-19, 17:37
I find they keep swapping me to ancestry.com and then suggesting I should be on ancestry.co.uk!

ElizabethHerts
23-04-19, 08:19
I want to contact someone I found from my ThruLines but if I click on the link the page doesn't appear and I get an error message.

kiterunner
23-04-19, 09:01
Have you tried using a different browser, Elizabeth?

ElizabethHerts
23-04-19, 09:04
Not yet, Kate. Probably my next move!

maggie_4_7
23-04-19, 10:30
I am getting those sort of messages on both Chrome and Firefox.

Pinefamily
23-04-19, 18:31
I've tried Chrome, Edge, and Firefox. All three have the same issues. Even Ancestry's stock answer of clearing the cache and cookies doesn't work.