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ElizabethHerts
27-07-16, 16:22
I can't get anything from the search menu to load. I have tried Card Catalogue and Wills and Probate numerous times through the course of the day, but it just keeps timing out. Same problem on Firefox and Chrome, and using my tablet.

Has anyone else had problems too?

kiterunner
27-07-16, 16:33
Ancestry say on their Facebook page "we're working on this at the minute and hope to have the issue resolved as soon as possible!"

ElizabethHerts
27-07-16, 16:34
Thanks, Kate. I have found a will on Discovery and want to view it on Ancestry, but I guess I'll have to be patient.

ElizabethHerts
28-07-16, 05:02
The search menu still isn't working this morning. I'm surprised it's taking so long to fix.

Merry
28-07-16, 06:54
I haven't noticed any problems with ancestry since yesterday. Do you want me to see if that will is showing up, Elizabeth?

ElizabethHerts
28-07-16, 07:25
Thanks for the offer, Merry. I found that I had already downloaded it!

I want to do quite a few searches of Wiltshire marriages later, so I hope it works then. I can't use the search menu at all - nothing happens when I click. Strangely it hasn't affected trees etc.

Merry
28-07-16, 07:26
Hope it is OK for you later. Still no problems here!

JBee
28-07-16, 11:44
I can't add people or edit properly - had problem yesterday and it hasn't been resolved up to a minute ago.

ElizabethHerts
28-07-16, 11:55
I tried Chrome and actually got an announcement at the top of the Ancestry page saying that there was an intermittent service.

maggie_4_7
30-07-16, 06:46
Getting Error 500 when trying to search individual databases

ElizabethHerts
30-07-16, 07:13
It was working for me yesterday OK, but there are problems this morning. I thought I saw a message saying they are doing maintenance work today.

Rick
30-07-16, 08:47
It was working for me yesterday OK, but there are problems this morning. I thought I saw a message saying they are doing maintenance work today.

Yes 7 until 11 BST.